Leading National Health Plan Achieves Clinical Efficiencies & Quality Outcomes through Strategic Partnership
posted by EXL Health
on February 8, 2021
EXL’s deep partnership with this large national health plan has grown exponentially over the course of the past sixteen years. Initially, the partnership centered on small and steady management of low complexity processes, including network steerage and custom reporting.
Today, EXL is a true transformation partner to this market leading national health insurer. This partnership is built on strategic value, a consultative framework, a collaborative approach and delivery of key outcomes (medical cost management, customer-centric experience and bottom line impact).