Health Care CEO Forum FAQ


Where will the Health Care CEO Forum be held?

The 2017 Health Care CEO Forum will take place at the Austin Convention Center, 500 E Cesar Chavez St, Austin, TX 78701. The sessions are in Room 18, which is located on Level 4 of the Austin Convention Center.

The Convention Center has two parking garages. For driving directions and parking information, click here.

Are there discounted room rates and at what hotel(s)?

AHIP has a room blocks at a number of hotels within walking distance of the convention center. To secure a room, you must first register for the Health Care CEO Forum and/or Institute & Expo. Click here for full details.

NOTE: Please be aware that AHIP does NOT work with any outside companies to provide housing details for our events. AHIP never requests credit card numbers or housing reservations over the phone. AHIP has not endorsed any private companies other than the hotels where our events are being held to act on our behalf. AHIP cannot be held responsible for any hotel reservations made through any other company.

What is included in my conference registration?

All Health Care CEO Forum sessions, Health Care CEO Forum networking events, plus access to the Institute & Expo exhibit hall on Wednesday, are included in your registration. Please note that registrations do not include transportation to/from the conference, hotel accommodations, or meals/refreshments not listed in the conference agenda.

May I still register if I’m not an AHIP member?

Participation in the Health Care CEO Forum is strictly limited to a select group of health care industry leaders, including AHIP member health plan CEOs and their senior leadership teams, Texas Association of Health Plans member organization CEOs and their senior leadership teams, and Texas Association of Life & Health Insurers member organization CEOs and their senior leadership teams. All non-member registrations are considered pending until approved by AHIP staff. If you are not eligible to attend the Health Care CEO Forum, you may wish to register for the co-located Institute & Expo.

What does it mean when you say that the conferences are co-located?

To help you try to maximize your time out of the office, we are holding the two events, one right after the other, in the same location. We’d like for you to be able to attend as many of the sessions and networking events as possible, but you must be registered for a particular event to attend its’ sessions. (Badges will be checked at the doors.) Please review the events’ agendas and check your registration to make sure you are registered to attend the event(s) with the sessions you want.

How may I get a payment receipt for the conference?

Following your online registration, you will receive an email with registration and payment details. If you’ve already registered and need a copy of your payment information, simply contact us at

How do I modify my registration or add Institute & Expo to my registration?

You have the option to “Modify Registration.” Simply log in from the registration page using your email address and confirmation number and update any necessary information. If you forget your confirmation number, please reach out to us at

What if I’m unable to attend unexpectedly?

Several options are available to you. Click here for details about substitutions and cancellations.


When and where may I pick up my badge and conference materials for the Health Care CEO Forum?

The Registration and Information Desk is located in the main atrium of the convention center, located by the entrance at Trinity Ave and 4th Street. You may pick up your badge during the following dates/times:

  • Tuesday, June 6 | 2:00 pm – 6:00 pm
  • Wednesday, June 7 | 7:00 am – 12:15 pm
  • Note: The Registration and Information desk will remain open until 5:30 pm for badge pick up for Institute & Expo attendees.
  • Note: Conference badges are required to attend all conference events. If you lose your badge, you may obtain a replacement badge at the Registration and Information Desk.
  • Note: AHIP requires that all conference attendees show a valid government issued photo ID to pick up their badges.

Will an agenda be handed out at the conference?

We encourage you to print an agenda from the website prior to attending the conference. On the conference website’s agenda page, you will see an option to view/print a pdf in the top right portion of your screen.

Are meals/refreshments served?

Your registration for the Health Care CEO Forum includes the following:

  • Breakfast and Networking
    • Wednesday, June 7 |7:30 am – 8:00 am
  • Coffee/Networking Breaks between Sessions
    • Wednesday, June 7 | 9:00 am – 9:15 am
    • Wednesday, June 7 | 10:15 am – 10:45 am
  • Luncheon in the Institute & Expo Exhibit Hall
    • Wednesday, June 7 | 12:15 pm – 1:15 pm

Is WI-FI available?

Yes, WI-FI will be available during the Health Care CEO Forum. Please refer to the email you receive approximately one week in advance of the event for log in information. WI-FI log in information will also be placed on signage throughout the event.

What social media options are there?

We encourage you to share your participation before, during and after the event.

  • Twitter:  #AHIPInstitute @AHIPCoverage
  • Facebook:
  • LinkedIn:  AHIP Education Group

Will I receive copies of the presentation materials?

Presentations for the event(s) for which you’ve registered will be made available afterwards via an emailed link. Please note that some speakers choose not to make their presentations available, or to modify them slightly.

When should I plan to arrive/leave?

Sessions begin at 8:00 am on Wednesday, June 7, so we suggest you arrive the day before to attend the full program. You may also wish to pick up your badge Tuesday afternoon so you can hit the ground running on Wednesday.

The last session of the Health Care CEO Forum ends at 12:15 pm on Wednesday, followed by a Luncheon in the Institute & Expo Exhibit Hall.

Held immediately following the Health Care CEO Forum, Institute & Expo complements the agenda and provides more of the answers you need today – and direction for tomorrow. Consider adding Institute & Expo to your registration to maximize your investment in the Health Care CEO Forum.

Is there a dress code?

The dress code is business casual.

Where can I find travel information?

The Austin Convention & Visitors Bureau website provides helpful information about transportation to and from Austin.

What kind of accessibility arrangements are available?

The conference location is wheelchair-accessible. Please contact us at


My company is interested in sponsorship/exhibiting opportunities. Who should we contact?

For exhibiting and sponsorship opportunities, please contact a member of our Business Affairs Team at or 866.707.AHIP (2447)


What other conferences does AHIP offer?

Please visit our events calendar with a full listing of conferences.

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