Institute & Expo 2017 FAQ

GENERAL INFORMATION / REGISTRATION /
HOTEL / TRAVEL

Conference location

The conference will take place at the Austin Convention Center, 500 E Cesar Chavez St, Austin, TX 78701.

The Convention Center has two parking garages. For driving directions and parking information, click here.

Are there discounted room rates and at what hotel(s)?

AHIP has a room blocks at a number of hotels within walking distance of the convention center. To secure a room, you must first register for Institute. Click here for full details.

What is included in my conference registration?

All sessions, access to the exhibit hall, and conference-specific networking events are included in your registration. Please note that registrations do not include transportation to / from the conference, hotel accommodations or meals / refreshments not listed in the conference agenda. If you purchased an Exhibit-only pass, you will have access to the exhibit hall and events within the exhibit hall.

If I don’t register before the early registration deadline, are there still discounts available?

AHIP members receive discounted pricing, even after early registration ends. In addition, we offer team discounts for health plan members and a discount for young professionals in the industry (must show valid ID onsite). Click here for registration options.

May I still register if I’m not an AHIP member?

Yes. As many stakeholders work together to transform health care, we encourage health care professionals not with AHIP member health plans and insurers to attend. You will find non-member pricing options on the conference website registration page.

How can I get a payment receipt for the conference?

Following your online registration, you will receive an email with registration and payment details. If you’ve already registered and need a copy of your payment information, simply contact us at AHIPregistration@conferencedirect.com.

How do I modify my registration?

Every registration website has an option on the landing page to “Modify Registration.” Simply log in using your email address and confirmation number and update any necessary information. If you forget your confirmation number, please reach out to us at AHIPregistration@conferencedirect.com.

What if I’m unable to attend unexpectedly?

Several options are available to you. Click here for details about substitutions and cancellations.

When and where may I pick up my badge and conference materials?

The Registration and Information Desk is located in the main atrium of the convention center, located by the entrance at Trinity Ave and 4th Street.

You may pick up your badge during the following dates/times:

Tuesday, June 6                      2:00 pm – 6:00 pm

Wednesday, June 7                 7:00 am – 5:30 pm

Thursday, June 8                     7:00 am – 5:45 pm

Thursday, June 9                     7:00 am – 1:30 pm

  • Note: Conference badges are required to attend all conference events.  If you lose your badge, you may obtain a replacement badge at the Registration and Information Desk.
  • Note: AHIP requires that all conference attendees show a valid government issued photo ID to pick up their badges.

Where can I find travel information?

The Austin Convention & Visitors Bureau website provides helpful information about transportation to and from Austin.

What kind of accessibility arrangements are available?

The conference location is wheelchair accessible.  Please contact us at registrations@ahip.org.

 

AT THE CONFERENCE

When and where may I pick up my badge and conference materials?

The Registration and Information Desk is located in the main atrium of the convention center, located by the entrance at Trinity Ave and 4th Street.

You may pick up your badge during the following dates/times:

Tuesday, June 6                      2:00 pm – 6:00 pm

Wednesday, June 7                 7:00 am – 5:30 pm

Thursday, June 8                     7:00 am – 5:45 pm

Thursday, June 9                     7:00 am – 1:30 pm

  • Note: Conference badges are required to attend all conference events.  If you lose your badge, you may obtain a replacement badge at the Registration and Information Desk.
  • Note: AHIP requires that all conference attendees show a valid government issued photo ID to pick up their badges.

Will a conference agenda be handed out at the conference?

We encourage you to print an agenda from the website prior to attending the conference. On the conference website / agenda page, you will see an option to view/print a pdf in the top right portion of your screen.

You will receive a quick-glance pocket guide with an agenda and other helpful information. For more detailed information, we encourage you to print an agenda from the website prior to attending the conference. On the conference website / agenda page, you will see an option to view/print a pdf in the top right portion of your screen.

Are meals / refreshments served?

The conference includes the following (tailor to each conference):

  • Welcome Refreshments
  • Coffee Breaks between Sessions
    • Wednesday, June 7 – 3:15 pm – 3:30pm
    • Friday, June 9 – 10:00 am – 10:15 am
  • Coffee Break in the Exhibit Hall
    • Thursday, June 8 – 10:30 am – 11:30 am
  • Wellness Break in the Exhibit Hall
    • Thursday, June 8 – 3:15 pm – 4:00 pm
  • Luncheons in the Exhibit Hall
    • Wednesday, June 7 – 11:30 am – 1:30 pm
    • Thursday, June 8 – 12:15 pm – 1:30 pm
  • Breakfast during Sponsored Breakfast Briefings
    • Thursday, June 8 – 7:30 am – 8:15 am
    • Friday, June 9 – 7:30 am – 8:15 am
  • Networking Receptions in the Exhibit Hall
    • Opening Night Reception – Wednesday, June 7 – 5:30 pm – 7:00 pm
    • Wine and Cheese Reception – Thursday, June 8 – 5:45 pm – 7:00 pm

What is the conference hashtag and what other social media options are there?

We encourage you to share your participation before, during and after the conference.

  • Twitter:  #AHIPInstitute @AHIPCoverage
  • Facebook:  www.facebook.com/AHIP
  • LinkedIn:  AHIP Education Group

Will I receive copies of the presentation materials?

Following the conference, you will receive a password protected link to presentations made available by the speakers. Some speakers choose not to make their presentations available, or to modify them slightly.

When should I plan to arrive/leave?

The conference starts at 11:30 am on Wednesday, June 7 so we suggest you arrive the evening before to attend the full program.

The last session ends at 1:30 pm on Friday, June 9. We encourage you to join us for the final session, as it’s always a powerful close to the program.

Is there a dress code?

The dress code is business casual.

Is there a mobile app for the conference?

Yes, we have a mobile app that is available now to download from the Apple or Google Play app stores. It can also be viewed online at any time. Search for “AHIP Conferences” and download today! Please contact apps@conferencedirect.com or visit the App Help Desk, located next to the Registration and Information Desk, with any questions.

Important Note: If you have an AHIP conference app from past AHIP conferences, please delete that app and download the current one to access this year’s Institute & Expo app.

 

SPONSORSHIP

My company is interested in sponsorship / exhibiting opportunities. Who should we contact?

Please contact a member of our Business Advancement Team at BusinessDevelopment@ahip.org or 866.707.AHIP (2447)

Are attendee lists available?

Attendee name, title and company name are provided as part of sponsorship packages.

We are sponsors of this year’s event. Where can I obtain additional details?

Please visit the sponsor resource center on the conference website or contact a member of our Business Advancement Team at BusinessDevelopment@ahip.org or 866.707.AHIP (2447).

LOOKING BEYOND

What other conferences does AHIP offer?

Please visit our events calendar with a full listing of conferences.