New AHIP Survey Shows Disability Insurance Continues To Deliver Meaningful, Measurable Benefits For Hardworking Americans

posted by AHIP

on May 17, 2017

WASHINGTON, D.C. –  An overwhelming majority of Americans are not only satisfied with their disability insurance plans and interactions with their insurance provider, but also see disability insurance as essential to their financial security and independence. That’s according to a new survey commissioned by the America’s Health Insurance Plans (AHIP).

Satisfaction with disability insurance remains as high as ever at nearly 90 percent. That’s because disability insurance helps people prepare for and protect against financial hardship. Most respondents say they would have struggled to afford basic living expenses, and that without disability insurance they would have had higher financial security risks, and may have had to withdraw funds from their personal savings and long-term retirement savings.

“Disability insurance delivers the financial security, independence, and peace of mind that hardworking individuals and families need when an illness or injury prevents them from working for an extended period,” said Winthrop Cashdollar, Executive Director of Product Policy for AHIP. “This survey is a reminder that both short and long-term disability plans protect Americans from future financial hardship.”

Key findings from the survey:

  • 89 percent of respondents are satisfied with their disability insurance, and more than 80 percent are satisfied with the responsiveness of their insurer, communication, process for filing a claim, and promptness of payment.
  • 86 percent agree that their disability income payments helped them through a difficult time, and 69 percent believe they would have experienced financial hardship without it.
  • 82 percent agree that their disability income payments gave them peace of mind. The same percentage agree that it allowed them to continue providing for their family, and without it, they would be financially worse off.
  • 62 percent say they would have been unable to afford basic living expenses without their disability insurance, and 51 percent are concerned that they would have fallen behind on their mortgage or rent.

Sadly, studies show that more than one in four of our nation’s 20-year-olds will become disabled before reaching the age of 67. AHIP and its members are committed to better financial health and well-being for American families, including through the additional security offered by disability insurance.

About AHIP

America’s Health Insurance Plans (AHIP) is the national association whose members provide coverage for health care and related services to millions of Americans every day. Through these offerings, we improve and protect the health and financial security of consumers, families, businesses, communities and the nation. We are committed to market-based solutions and public-private partnerships that improve affordability, value, access and well-being for consumers. Visit  Learn more about health insurance and how it works at

# # #

" "