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Dena Austin, BSN, MPA

Market Clinical Director, Population Health, Blue Cross Complete of Michigan

Dena L. Austin, serves as the Market Clinical Director, Population Health and is responsible for oversight and management of care management/care coordination programs and operations. Dena is a registered nurse and nationally certified case manager, and brings over 21 years of healthcare experience with a robust background in Maternal/Child Health, Community/Public Health and Managed Care.

Dena is passionate about serving high risk and vulnerable populations and is committed to ensuring members receive quality, equitable care, improving member outcomes and experiences.