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Virgil Miller

President of Aflac Group Insurance & Executive Vice President-Chief Operating Officer, Aflac U.S. Aflac

Virgil Miller joined Aflac in 2004 in the Policy Service Department after having worked in various leadership roles in the property and casualty industry since 1992. He was promoted to positions of increasing responsibility including second vice president of Client Services, Policy Service and the Customer Service Center and vice president of Client Services, Customer Assurance and Aflac’s Transformation Office.

In 2015, Virgil was promoted to senior vice president of Internal Operations and later named chief administrative officer, head of Aflac Group. He was promoted to president of Aflac Group in January 2018, where he led the strategic leadership and overall direction of operations at Aflac Group as well as operations and digital services for Aflac U.S. In his current role, Virgil is responsible for leading the U.S. teams driving individual and group benefits, including the U.S. independent career sales agent distribution team, broker sales distribution team, consumer markets, group life & disability, network dental & vision, service and administration, analytics, quality assurance, business services and Communicorp, Aflac’s wholly owned marketing and printing solutions subsidiary.

Virgil served as a U.S. Marine and is a veteran of Operation Desert Storm. He holds a bachelor’s degree in accounting from Georgia College, a master’s degree in business management from Wesleyan College and a doctorate in humane letters from Gammon Theological Seminary. Virgil serves on the board of trustees for PlanSource via Vista Equity Partners, America’s Health Insurance Plans (AHIP), South Carolina Chamber of Commerce, and Claflin University. He is also the current co-chair of the SEUS-Japan Association.