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Are Paper Payments Becoming a Thing of the Past?

Sponsored White Paper

Major Payers Accelerate Shift to e-Payments

Presented By

Change Healthcare 2022

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Published on May 19, 2022

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This white paper represents the views of the author, not America’s Health Insurance Plans (AHIP). The publication, distribution or posting of this white paper by AHIP does not constitute a guaranty of any product or service by AHIP.

Driven by the pressing need to reduce healthcare’s excessive administrative costs and the rapid expansion of digital solutions amid the pandemic, major payers are accelerating the transition toward electronic payments for provider reimbursement.

UnitedHealthcare, the nation’s largest health insurance company with 49.5 million covered lives, last year began phasing out paper checks and accompanying provider remittance advices (PRA) for medical payments to more than 1.3 million network physicians and care professionals.

Aetna—the third largest carrier with 39 million covered lives—similarly announced in September 2021 that it would begin transitioning to an all-electronic payment and remittance process for participating and non-participating providers by September 2022.2