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The Evolution of Interoperability: Connected Healthcare Arriving at Last

Sponsored White Paper

Policy goals and technical capabilities align to usher in new care ecosystem

Presented By

Change Healthcare 2022

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Published on May 19, 2022

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This white paper represents the views of the author, not America’s Health Insurance Plans (AHIP). The publication, distribution or posting of this white paper by AHIP does not constitute a guaranty of any product or service by AHIP.

After decades of effort, the long-sought goal of nationwide interoperability is within reach, raising the prospect of a new era in healthcare marked by seamless connectivity between patients, providers, payers, and other stakeholders.

Driving today’s paradigm shift is the convergence of policy objectives and technical capabilities, coupled with a hard-won consensus about appropriate data-sharing standards. Major barriers remain, however, including patient matching and identity, data mapping, and appropriate security. Perhaps most importantly, embracing a more collaborative mindset will be essential for stakeholders who are long accustomed to exerting proprietary control over patient data for competitive advantage.

Yet as the new ecosystem evolves, a more efficient and responsive healthcare system should follow. Reduced administrative burden, faster communication, and more extensive collaboration across the care continuum will help contain costs and improve outcomes. Longer-term, innovative applications will assist with everything from personalized therapies to decision-making for patients, providers, and payers.

Identifying and embracing the opportunities created by expanding interoperability will require organizations to think carefully about aligning with third parties conversant in both the technical challenges and business imperatives this new era will likely produce. That said, delaying the selection of a partner until all uncertainties can be resolved may prove shortsighted, given the growing market and consumer momentum pushing interoperability forward.