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SURVEY SAYS: Employer-Provided Coverage Delivers Health & Financial Security for Families


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Published on Jul 20, 2022

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Nearly 180 million Americans – about half the total U.S. population – receive health coverage through their jobs. We spoke to adults across the country to hear their thoughts on their employer-provided coverage. Here’s what we found:

Employer-Provided Coverage Delivered Strong Value During COVID-19

Three-quarters of adults with employer-provided coverage (75%) report that their coverage was important to maintaining the health and financial security of them and their families during the pandemic.

7 out of 10 report that their employer coverage was helpful in accessing services like free testing, vaccination, and telehealth appointments.

Ensuring Access to Affordable, High-Quality Care

Americans Like Their Employer-Provided Coverage

Nearly 70% of Americans with employer-provided coverage (67%) are satisfied with their current coverage, and 64% believe the quality of their plan is high.

Satisfaction with employer coverage is driven by the affordability (45%), comprehensive coverage (45%), and choice of providers (44%) their plans provide.

A majority report employer-provided coverage is effective in meeting the overall health care (66%) and the mental health care (56%) needs of the children enrolled in and covered by those plans.

Employer-Provided Coverage Delivered Strong Value During COVID-19

The most important benefits delivered through employer-provided coverage include prescription drugs (57%), emergency care (55%), preventive care (48%), and care for chronic conditions (42%).

Strong majorities agree their employer-provided coverage covers preventive services (82%), the benefits and services they need (74%), and mental health support (67%).

Individuals with employer-provided coverage agree that their insurance coverage is easy to use (74%) and delivers financial peace of mind if something bad were to happen (69%).

Increased Access to Care Through Telehealth

The vast majority (76%) consider it important for employer-provided coverage to cover telehealth services.

75% of consumers with employer-provided coverage report they’re likely to consider being seen by a doctor or treated via telehealth if it’s an option.

Delivering Financial Security for Hardworking Americans

A majority of those with employer-provided coverage (56%) report that what they currently pay for coverage overall is reasonable – especially prescription drug costs (64% reasonable).

Employer-provided coverage is important to employees accepting (87%) and staying at (84%) their current job.

Most consumers (66%) underestimate how much employers pay for employees’ coverage. Once informed that the average company pays between 70-80% of the cost of coverage, a significant majority (69%) of consumers have an even more favorable impression of companies who provide their employees with health insurance benefits.

Americans Want the Federal Government to Protect Employer-Provided Coverage

Some lawmakers have proposed changing the current tax treatment of employer-provided coverage and taxing employee health benefits. A majority (66%) support the current tax treatment of employer-provided coverage.

Most do not support taxing employee health benefits
(only 37% support).

Most (52%) would be less likely to vote for a lawmaker who supports legislation weakening employer-provided coverage.

of Americans with employer-provided coverage believe it’s important for the federal government to maintain the new COVID-19 telehealth flexibilities for patients.


Coverage@Work (C@W) is a campaign to educate policymakers and the public about the value employer-provided coverage delivers to nearly 180 million Americans. C@W supports and advocates for market-based solutions that advance health, choice, affordability, and value for every American.

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