Washington, D.C.

Washington, D.C.

San Diego, CA


Senior Vice President, Operations And Program Management


October 26, 2017

Position Description

Position:                               Senior Vice President, Operations and Program Management

Departments:                     Executive

Employee in Position:        * * * VACANT * * *

Scope:                                  Full Time; Exempt; Permanent

Reports to:                           Executive Vice President/COO

Date:                                     October 2017

Position Summary:

The Senior Vice President (SVP), Operations & Programs Management will support the Executive Vice President(EVP)/Chief Operating Officer (COO) and the executive management team to ensure the smooth functioning of the AHIP organization and operate as “chief of staff to the team.  The SVP will be responsible for operational planning and program management activities, including the coordination of departmental of annual strategic and tactical plans, regular executive management team meetings, and deliverables and action items.  The SVP will also support the EVP/COO and the executive management team to implement the organization’s long-range strategic plan.  This plan is the organization’s roadmap to realize the AHIP mission and vision approved by the Board-level Long Range Strategic Planning (LRSP) Committee and the AHIP Board of Directors by 2025.

The SVP will have day-to-day responsibility for developing annual updates to the strategic plan and implementing the plan in conjunction with other AHIP staff and measuring and reporting progress on a regular basis (e.g., quarterly) to the EVP/COO and the executive team, LRSP Committee, and Board of Directors based on approved metrics.  The SVP will also be responsible for identifying necessary resources, developing and managing budgets, analyzing gaps in organizational capabilities, and developing strategic recommendations to implement the plan

The SVP will assist the EVP/COO and the executive team to be more productive and effective by leveraging resources and expertise across the organization in a timely and efficient manner.  In addition, the SVP will help promote cross-functional integration of departments across the organization by “connecting the dots” and ensuring seamless coordination.  This individual will be a key participant and contributor at executive and senior management meetings and help to coordinate the Association’s activities, including the strategic planning processes, development of key objectives, and measurement of results and performance.  In addition, the SVP will assist in supporting member relations and identifying and seeking out opportunities for non-dues revenue to support a stable financial model for the organization.  As requested, the SVP may be asked to represent the organization at designated meetings, presentations and other events/activities when the EVP/COO, or the executive team, are unable to do so.

Specific Responsibilities:

  • Provides effective leadership by being an active member of the AHIP senior team, and retains a broad and in-depth knowledge of our member’s business strategies.
  • Maintains continuous lines of communication, keeping the EVP/COO and other key staff informed of all critical issues.
  • Contributes to the development of AHIP’s strategic goals and objectives, develops programs, partnerships and other activities that advance the strategic direction and success of the organization.
  • Oversees day-to-day execution of the long-range strategic plan in partnership with AHIP Executive leadership, LRSP Committee, and the Board of Directors
  • Collaborates with the AHIP research, public affairs, policy and other relevant teams to identify research projects and other initiatives that will support and advance the long-range strategic plan and helps manage the overall budget for long-range strategic planning activities
  • Works with the senior team to establish a collegial environment for AHIP to fulfill the strategies set by the Board.
  • Effectively represents the Association and advocates industry positions with external partners, potential members and other interested parties.
  • Develops and guides a highly-motivated team of professionals to advance the work of the Association, provides effective service to our members, and fosters individual employees’ professional development.
  • Performs other duties as assigned.


  • Leadership skills equivalent to advance a national agenda for a national advocacy organization that advances members operations and business models.
  • Must demonstrate good judgment, a well-developed sense of propriety, political acumen, the ability to think constructively, strong interpersonal skills, and demonstrate the ability to deal with complex and changing political situations.
  • Ability to clearly articulate and communicate ideas and corporate strategies.
  • Ability to problem-solve and resolve disputes fairly.
  • Ability to work under pressure on competing priorities and in limited and changing timeframes, along with the expectation to be available as needed outside of normal business hours.
  • Excellent analytical, organizational, management, writing and communication skills.
  • Ability to handle multiple responsibilities simultaneously and supervise staff in a highly-energized environment.
  • Strong interpersonal skills with ability to work cooperatively to achieve overall organizational goals.
  • Team building and team management skills; ability to retain and motivate professional staff and create an effective work environment.

Supervisory Responsibilities:   To Be Determined


  • Minimum 15 years of experience, including management roles with leadership experience and in health care policy and advocacy
  • Strong understanding of the industry and its key strategic and operational imperatives.
  • Broad understanding of Association management and operations.


  • Bachelor’s degree required.
  • Advanced degree preferred.

Certification Requirements:            None

Significant Work Activities & Conditions:

  • Continuous sitting for prolonged periods more than two consecutive hours in an eight-hour day.
  • Keyboard use of greater or equal to 50 percent of the workday.

Percent of Travel:    0 – 25%

The purpose of a job description is to describe the overall function and general responsibilities of a job. Job descriptions are used in hiring and training and to provide employees with a better understanding of employer expectations. Actual job functions and duties will vary as job responsibilities and business needs require.

Equal Opportunity Employer

America’s Health Insurance Plans (AHIP) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, disability, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran.

Interested candidates are requested to visit AHIP’s Career Website for further instructions on resume submission.

How to Apply

Equal Opportunity Employer M/F/D/V

AHIP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, disability, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran.

In order to request consideration for an opened position at AHIP, all candidates must complete an AHIP Job Application and submit it, along with a current resume and cover letter that includes your requested salary range. We also ask that you complete and return the three voluntary forms that aid us in our attempt to meet our affirmative action goals:

All voluntary documents will be used for Affirmative Action tracking purposes only, and will be held confidentially in our Human Resources Department. They will not be viewed during the hiring process.

Once completed, all forms should be returned to our recruitment mail box at: hr@ahip.org or mail to:

America’s Health Insurance Plans (AHIP)
601 Pennsylvania Avenue, NW
South Building, Suite 500
Washington, DC 20004