Andy Arends

by Rachad Davis

April 28, 2016

Managing Principal, Health Plan Innovation & Consulting,
NTT DATA

Andy has significant health care strategy and operations experience, especially in building successful customer strategies, program design, reporting, and operations. His experience includes Health Care Reform (HCR) strategy, Core Administration / Operations, and 5010 / ICD-10. He also has deep health care reform and Medicaid content knowledge, including public policy development.

As the leader of NTT DATA’s* Health Plan Innovation and Consulting team, whose charter is to develop leading-edge solutions for health insurers, Andy’s focus is enabling NTT DATA’s clients to be ready for Health Care Reform 2.0. The team’s current focus includes consumerism, analytics, social media, mobility, public and private insurance exchanges, and Accountable Care Organizations. This global, multi-disciplinary team includes experienced consultants, clinicians, regulatory experts, technologists, and delivery SMEs.

Previously at NTT DATA, Andy led the company’s State Health Insurance Exchange business, including successful efforts to work with the Massachusetts Connector.

Prior to joining NTT DATA, Andy was a member of Deloitte Consulting’s Strategy and Operations practice for health insurance plans, where his projects spanned a wide range of critical issues, including care management, health plan operations, and core administration platforms. He joined Deloitte after working at Kaiser-Permanente, where he led the Colorado region’s Medicaid / SCHIP line of business. Before Kaiser-Permanente, Andy led the operation of disease management programs for multiple state Medicaid programs, including Oregon and Washington.

His past public speaking engagements and webinars include America’s Health Insurance Plans (AHIP), the Managed Care Executive Group (MCEG), the California Association of Health Plans (CAHP), the Association of Community Affiliated Plans (ACAP), and multiple private webinars and workshops focused on health care reform strategy.

Andy holds an MBA from UCLA-Anderson, an M.Sc. from the University of Edinburgh, and a bachelor’s degree in government from Harvard College. Raised on a farm in central Iowa, Andy now lives in suburban Chicago with his family.

*NTT DATA acquired Dell Services November 2016.