by Jasmine Phiri
April 8, 2021
Chief Medical Officer,
Cynthia B.R Zelis, MD, MBA joined MDLIVE with 20+ years of clinical leadership as a health care executive and primary care physician. A Board Certified Family physician, Dr. Zelis has demonstrated across numerous roles in health systems the ability to impact health care transformation through physician collaboration, change management and innovative technology development.
Just prior to MDLIVE, Cindy served as the Vice President of Ambulatory Operations and Telehealth at University Hospitals Cleveland where she was the strategic and operational lead for 50+ Ambulatory Health Centers and Telehealth across the $4B Dollar Health System. In this role, Dr. Zelis was responsible for the partnership between MDLIVE & University Hospitals Cleveland, managing implementation and adoption, as well as serving as a member of MDLIVE’s strategic client council. Dr. Zelis has a solid track record of leading high value health care strategies including a comprehensive approach using data, digital tools, and process improvement to advance physician alignment resulting in over $140M in net revenue growth.
An innovator at heart, Dr. Zelis co-invented and served as operational leader for a self-scheduling platform resulting in thousands of appointments scheduled monthly across a single health system. While at University Hospitals, Dr. Zelis increased telehealth volumes by over 80% and created foundational work to support the additional exponential growth during the recent COVID Pandemic. Recognized numerous times as a “Top Doctor” as well as one of University Hospitals Cleveland Distinguished physicians, Cindy earned her Medical Degree from Northeast Ohio Medical University and Health Care MBA from Baldwin Wallace University.