by Jasmine Phiri
May 17, 2021
Senior Director, Care Management,
Jack Kiley is a Senior Director within CVS Health’s Product Development Organization. His team focuses on developing, commercializing and managing a suite of Condition Management products focused on driving better member health outcomes and reducing overall medical spend. Prior to his current role, Jack led a team responsible for driving significant year over year performance improvements in Clinical Stars performance for strategic CVS Health clients.
Jack began his career at CVS Health in the Retail Product Development business, where he was responsible for the development and oversight of several of CVS/pharmacy’s patient care products, including the re-launch of the company’s pharmacy loyalty program and the launch of a strategic war room focused on creating a rapid test and learn platform to drive member adherence and enhance member experience.
Mr. Kiley graduated from Amherst College and holds a Master of Business Administration from The Tuck School of Business at Dartmouth.