by Jasmine Batchelor
March 29, 2019
Senior Vice President and Chief Service Officer,
Jamie joined Aflac in August of 1991 and has 28 years of service with the company. Throughout her tenure, she has held positions of increasing responsibility in all of the operations areas in addition to serving as a sales associate and leading Administrative Technology Support and Sales Administration functions. Jamie was promoted to Vice President of Sales Operations in August 2012 and to Vice President of Transformation in May 2016 where she was responsible for executing a multi-year investment to modernize Aflac’s systems and deliver a new operating model. In January 2018, Jamie was promoted to Senior Vice President, Chief Service Officer, where she is now responsible for the service organizations in Internal Operations to include commissions, enrollment, billing, customer service and claims. Jamie earned a bachelor’s degree in business administration at Columbus State University and serves as a member of the Columbus State University Athletic Board. She is also a Fellow of the Life Management Institute.