by Jasmine Phiri
March 18, 2020
Executive Director, Strategic Customer Engagement Product Innovation and Evaluation, Kaiser Permanente
Jennifer Christian-Herman is the Executive Director, Strategic Customer Engagement, Product Innovation & Evaluation at Kaiser Permanente. In this role, she is responsible for a product innovation and evaluation, including work around mental health & emotional well-being, psychologically healthy workplace, disability/leave management, vendor integration, complex employer engagements, social drivers of health, and other emerging trends.
Jennifer has been at KP for the past 9 years. Prior to that, she was the National Vice President for Integrated Health Improvement at Health Net and served as the Regional Director of Clinical Research for CIGNA Health. She has also held roles at Cerner Health Solutions and at UCLA’s Neuropsychiatric Institute and Department of Psychology. She has her Ph.D. in Clinical Psychology and is a licensed clinical psychologist.
Jennifer is passionate about housing as a driver of health and serves on the Board of Directors for the Skidrow Housing Trust, which provides permanent supportive housing to over 1,800 of Los Angeles’ most vulnerable, chronically homeless individuals.