April 16, 2019
Joyce Chan is the Vice President of Medicare at Healthfirst, a not-for-profit provider sponsored health insurance company serving more than 1.3 million members in downstate New York. She leads product strategy, management, and sales for Medicare products, driving performance and ensuring that members receive the highest quality and experience of care. Prior to joining Healthfirst, Ms. Chan was a consultant in the Global Health Practice at Booz Allen Hamilton, where she advised providers, payers, and pharmaceutical companies on strategy and operations. With a deep interest in reducing health disparities, she is an active contributor to industry workgroups and speaks regularly with policymakers and regulatory agencies on this topic. Ms. Chan received a B.S. in chemical engineering and B.A. in Plan II Honors from The University of Texas at Austin, and she holds an MBA from the University of Michigan.