by Rachad Davis
April 21, 2016
Chief Operating Officer,
Health Dialog Services Corporation
Karen is responsible for executing the strategic vision and managing day-to-day operations of the company. Prior to assuming operating responsibilities at Health Dialog, she served as Group Vice President, Pharmacy Initiatives and Clinical Services, at Health Dialog’s parent company, Rite Aid Corporation. Karen was responsible for the development, implementation, and management of Rite Aid’s new pharmacy initiatives and clinical programs including immunizations, medication therapy management, and medication adherence. Karen started her career in 1982 as a pharmacist in Johannesburg, South Africa. In 1991, she joined Sandoz (now Novartis Pharmaceuticals), overseeing retail sales operations for the company in Cape Town, South Africa. Joining Rite Aid in 1998 as a graduate pharmacy intern, she continued to take on roles of increasing leadership, becoming a pharmacy manager in 1999. In 2001, she was promoted to Pharmacy District Manager and served in the position until being named Regional Pharmacy Vice President in 2006; VP of Pharmacy Operations in 2009; and Divisional Pharmacy VP, Mid-Atlantic Division in 2011.