by Rachad Davis
August 14, 2017
Senior Director, Operational Excellence,
Kenneth Wrzos is the Senior Director of Operational Excellence for EmblemHealth where he is responsible for a broad portfolio of initiatives to drive transformational change & process improvement throughout the organization. He also oversees a thorough claims and provider directory auditing process which performs root cause analysis, identifies top opportunities for improvement, and partners with key stakeholders to implement corrective actions.
Ken has been with EmblemHealth for 16 years in a number of roles and has more than 30 years of experience in the health insurance industry. He is a native of New Jersey and received his bachelor’s degree from Drew University. Ken has been a Six Sigma Master Black Belt and a certified Project Management Professional (PMP) since 2007.