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L. Susan Zhang

by Jasmine Batchelor

March 18, 2020

Director, Medicaid Product,
Healthfirst

Susan Zhang is the Director of Medicaid Product at Healthfirst, New York’s largest not-for-profit health insurance company. Susan is responsible for the strategy and analytics for the Medicaid, Child Health Plus, and Essential Plan products at Healthfirst, with oversight for 1.2 million members.

Prior to Healthfirst, Susan worked at Cone Health where she focused on medical cost and utilization initiatives for Triad HealthCare Network (THN), a NextGen ACO with first-year savings of over $12M. She was also an early member of the Duke Institute for Health Innovation (DIHI) and helped build out the innovation hub within Duke University and Duke University Health System.

Susan completed her undergrad at Queen’s University in Canada with a BS in Biology and a BA in Classics. She earned a Masters of Health Policy and Administration from Penn State – University Park.

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