by Jasmine Phiri
March 18, 2020
Director, Business Analytics,
BlueCrossBlueShield of Tennessee
Laurie Evans serves as a director in the Information Delivery department at BlueCross BlueShield of Tennessee.
In this role, Laurie is responsible for the daily operations of multiple teams. She oversees IDStrat and Integrated Outreach Solutions. She is also responsible for the development and implementation of multiple initiatives to improve outreach efforts, processes and drive positive outcomes for consumers.
Prior to joining BlueCross in 2014, Laurie worked at OptumHealth/UnitedHealthcare for 21 years where she was the Senior Director of Reporting and Analytics. Prior to that role Laurie held multiple other leadership positions within reporting and analytics and medical management/care management and has a background in customer consultation as well.
Laurie has more than 36 years of experience in the healthcare industry, with a background in clinical nursing, medical management as well as reporting and analytics.
Laurie earned a bachelor’s degree in nursing from the University of Southern Mississippi and has completed graduate courses at Austin Peay State University. She is currently on the Executive Board of the Tennessee State Chapter of P.E.O. (Philanthropic Educational Organization). She also volunteers at the Tennessee Aquarium.