by Jasmine Batchelor
October 2, 2019
Executive Director, Research and Strategy
Health Care Service Corporation (HCSC)
Dr. Leanne N. Metcalfe heads up the clinical research and strategy teams at Health Care Service Corporation (HCSC – Blue Cross and Blue Shield® of Texas, Illinois, Oklahoma, New Mexico and Montana). In this position she collaborates with HCSC clinical, network, government and data science teams, as well as external provider groups and top tier academic research institutions to create strategies aimed at improving wellness programs, healthcare value and patient quality of life.
Dr Metcalfe is the 2017 recipient of the Dallas “Hidden Figures” award, 2019 Stevens Young Innovator Award, a Rhodes Scholar finalist and a former George’s Family Foundation Health Research Fellow. Her research work has been recognized by the US Chamber of Commerce for two consecutive years (2016 and 2017) with innovations leading to improved quality of health for both Asthma and Crohn’s Disease patients.
Dr. Metcalfe has held varied roles within the healthcare industry. Prior to HCSC and moving to Dallas, Dr. Metcalfe served as Senior Director of Clinical and Financial analytics at Premise Health Care in Washington D.C. In that role she looked at the efficacy of clinical interventions on patient populations to understand outcomes and influence program offerings. Before that, she was research faculty at Georgia Tech, conducting research at Children’s Healthcare of Atlanta around pediatric treatment process flows and mitigating medical errors. Dr. Metcalfe also worked at Merck and Company designing and implementing integrated manufacturing systems.
Academically, Dr. Metcalfe has published in multiple journals and presented research findings across the country discussing clinical evaluations, health economics and health policy. Her current research work is most focused on non-traditional impacts on health outcomes including social determinants and violence.
Dr. Metcalfe received her PhD in Biomedical Engineering at Georgia Institute of Technology. Her thesis work used Bayesian Networks to predict health burdens for corporations and state populations. Dr. Metcalfe also received her MSc in Industrial Engineering and Economic Decision Analysis from Georgia Tech and a BE in Electrical Engineering from Stevens Institute of Technology.
Dr. Metcalfe sits on the Susan G. Komen Dallas Board of Directors.