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Lisa Harlow

by Jasmine Batchelor

May 7, 2019

Director, Member Health Services,
NeuGen

Lisa joined WEA Trust in 2006, and has over 20 years of experience working in a variety of specialties, including chronic disease management, cardiac and pulmonary rehab, utilization management, and quality improvement. She is currently responsible for leading the population health strategy that includes utilization management, care management, shared decision making, HEDIS, and other quality improvement efforts that include implementing innovative solutions to improve both customer experience, health outcomes, and control medical spend. In addition, she he is also responsible for collaboration with the Provider Network Management staff to develop quality performance standards to integrate in contracting efforts.