by Jasmine Phiri
April 29, 2020
Behavioral Health Manager,
Health New England
For more than seven years, Robert has led the day-to-day management of of the behavioral health department at Health New England – which is owned by Baystate Health and is the only health plan located in Western Massachusetts. In his current role, Robert serves as the Behavioral Health Key Contact to the Executive Office of Health and Human Services (EOHHS) and oversees the required reporting submission process to EOHHS, DOI and other legislative bodies. He also assists in the development of Medicaid benefits, value-ads, clinical and social programs, quality initiatives and integrated behavioral models of care.
From 2010 to 2013, Robert served as the Program Director for the Behavioral Health Network, Carlson Recovery Center—a counseling, addiction, recovery and crisis center in Springfield, Massachusetts. While there, Robert oversaw the day-to-day operations of a 30-bed inpatient detoxification program and an intensive outpatient program.