by Jasmine Batchelor
May 7, 2019
Susan Pippin is a Vice President in the Benefits Consulting group for Fidelity Investments. Susan partners with clients to develop engagement strategies and is passionate about building campaigns that deliver measurable results. Susan currently serves as the Program Manager for Fidelity’s Total Well-Being offering. Throughout her 20- year career in employee communications, she has helped organizations of all sizes and industries drive behavior change that improves employees’ well-being. Susan’s understanding of employee benefits, coupled with experience in consumer marketing and cloud-based technologies, lends a unique perspective on aligning business strategy with human capital strategy. Prior to joining Fidelity, Susan led communications teams at Mercer and Castlight Health.