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Data-Driven Personalization: 3 Approaches to Accelerate Your Member Strategy

Jul 13, 2022
1:00 pm EDT
Presented by NTT DATA
Register Now Registration takes place at a third-party website.

About This Webinar

Savvy health insurance providers understand that personalized care coordination leads to improved outcomes, higher member satisfaction, and potentially lower costs. But having the right data insights is the key to creating a personalized care strategy that aligns resources to maximize both clinical and business outcomes.

In this webinar, we’ll discuss how cloud-based data analytics platforms can deliver greater insights and more personalized care and experiences for members through a holistic approach that focuses on member registry, outreach, and digital care management.

Attendees Will Learn About

  • The business case for personalized care
  • The elements of a data-driven personalization strategy
  • The personalization maturity model and identify where your organization falls
  • The best and most cost-effective approaches to accelerate your personalization capabilities


Milissa Campbell

Managing Director, Health Plan & Life Sciences Consulting


Milissa is a Managing Director and leads our Health Plan / Life Sciences Consulting practice. She brings more than 25 years Health Industry experience, in both Health Plan and Health Systems to NTT DATA. She specializes in leveraging her extensive operations experience to develop analytics strategy and programs that deliver meaningful and actionable outcomes and value. Milissa has focused…

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Patrick Kovalik

Industry Principal, Health Care & Life Sciences


Patrick Kovalik is an Industry Principal for the Healthcare and Life Sciences practice at Snowflake, focusing on solutions and strategies for the Payor & Provider segments. He has spent his career delivering innovative solutions, process improvement, and data management initiatives for data-driven business decisions. Prior to joining Snowflake, Patrick spent 10 years leading Operations,…

Learn more about Patrick Kovalik