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How To Bridge the Operational Gap Between Providers and Payers

Oct 5, 2022
1:00 pm EDT
Presented by Medallion
Register Now Registration takes place at a third-party website.

About This Webinar

As the health care industry rapidly becomes more consumer-like, fueled by patient expectations, payers are pressed to find ways to effectively and efficiently grow and maintain their provider networks, manage staffing shortages, and shift to value-based care models while remaining in compliance with regulatory bodies.

Based on Merritt Hawkins 2019 Physician Inpatient/Outpatient Revenue Survey highlighting that a one-day delay in provider onboarding can cost a medical group more than $10,000, we will discuss how payers can deliver a more meaningful member experience by better bridging the gap between payers and provider operations.

Additionally, the AMA’s 2022 National Burnout Benchmarking report found that 58% of providers who’ve been practicing for 6 to 10 years are feeling burned out with 30% of respondents saying they spend more than six hours per week on EHR work.

This webinar will share how payers can help reduce the administrative burden on their members and contribute to members maintaining a better balance between providing care and completing paperwork.

Attendees Will Learn Ways To

  • Manage their fast-growing and ever-changing provider networks quickly
  • Optimize for innovation regardless of headcount or budget
  • Bind payer and provider operational workflows


Caitie Barrett, Moderator

Senior Director of Credentialing


Caitie Barrett is the Senior Director of Credentialing at Medallion, the first solution for healthcare companies to fully offload their clinician operations—state license management, payor enrollment, credentialing, and more—in one modern provider network management platform. Caitie brings more than five years of credentialing expertise and has partnered with provider groups and digital health…

Learn more about Caitie Barrett, Moderator

Matthew Ortiz, MBA

Vice President, Payor Strategy & Relations

Family Care Center

Matthew Ortiz is the Vice President of Payor Strategy & Relations with Family Care Center, a growing outpatient behavioral health provider headquartered in Denver, Colorado. Matthew has been working in the healthcare space for over 10 years, spending time on both the payor and provider side. Matthew began his career in the senior living space focusing mainly on the Medicare Advantage…

Learn more about Matthew Ortiz, MBA