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Improving Medicare Advantage Customer Outcomes with Cost Efficiencies

Dec 19, 2022
1:00 pm EST
Presented by Accenture – An AHIP Select Sponsor
Register Now Registration takes place at a third-party website.

About This Webinar

Rising medical costs from COVID and the impending recession demand new ways of thinking to ensure quality care, as well as business stability and growth. Through innovative programs, Cigna Medicare Advantage is keeping quality at the forefront while driving cost structure improvement.

Managing Medicare Advantage medical cost efficiencies is essential to defining and delivering quality care programs for customers. To support this objective, Cigna’s innovative approach identifies and tracks opportunities through its Business Optimization and Affordability Office. This model not only improves short-term financial efficiencies, but prepares the organization for long-term, sustainable growth rooted in best-in-class care.

Attendees Will Learn About

  • The benefits of setting up a Business Optimization and Affordability Office
  • How the identification of customer-focused programs can lead to customer satisfaction, improved quality care and medical cost savings
  • Long-term benefits for payers at the enterprise level


Joseph “JB” Sobel, MD, MPH, MBA

Chief Medical Officer, Medicare


Dr. Sobel oversees Cigna’s Medicare clinical functions, including medical policy, behavioral health solutions, quality, and innovative strategies to support customer health and wellbeing. He is board-certified in emergency medicine and previously was the CMO of senior products at BlueCross BlueShield of Tennessee. He also held senior medical director roles at Aetna’s Coventry Health Care of…

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Mike Niffenegger

Senior Director, Medicare Business Optimization & Affordability


Mike has oversight of Cigna’s Medicare Business Optimization and Affordability Program. In this role, he is responsible for identifying and tracking customer-focused optimization programs, while efficiently managing the overall cost of customer care. Mike joined Cigna in 2012 as a member of Cigna’s Financial Development Program where he spent time in various accounting, finance, and operations…

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Asher Perzigian

Managing Director, Health Strategy & Consulting


Asher Perzigian is a Managing Director in Accenture’s Strategy & Consulting Health Practice and a recognized leader in commercializing and scaling innovative business transformation programs across the leading health care providers, payers, and life sciences organizations in North America. He specializes in designing and executing large strategic programs that drive operational efficiency…

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Merideth Vida

Senior Manager, Health Strategy & Consulting


Merideth Vida is a Senior Manager in Accenture’s Strategy & Consulting Health Practice where she works with the top payers and providers in North America to achieve transformational change. As an industry specialist in multi-faceted technology implementations, cost structure transformation and operational redesign, she works with her clients to develop and execute strategic programs that…

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