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Switching to Virtual Member Care for Chronic Disease Prevention and Management

Apr 12, 2022
12:00 pm EDT
Presented by Lark
Register Now Registration takes place at a third-party website.

About this Webinar

Health insurance providers today are feeling overwhelmed and burnt out, and from an organizational level, they're working to strategically identify and adopt virtual solutions that will boost their digital transformation journeys. On top of that, the member experience needs to be kept top of mind to ensure members are satisfied and receiving the best possible care. But how can health insurance providers really know they've found the right virtual solution? And how can they be sure their existing solution is reaching all of their members in the right way to boost engagement and member satisfaction?

This fireside chat will dive into the world of virtual chronic disease prevention and management—how health insurance providers should think about it, what they should look for when seeking an alternative solution and how they can go about finding the right solution for their organization.

Attendees Will Learn About

  • The core issues impacting health insurance providers today and how technology can combat those challenges in a cost-effective and scalable way
  • The value-add a CRM platform can have on their business goals and digital transformation strategy
  • The impact A.I.-based technology can have on supporting member engagement and help them reach mass enrollment


Julia Hu

CEO and Co-Founder

Lark Health

Julia Hu is an American entrepreneur and the co-founder and CEO of Lark. Founded on the personal experience of having grown up with an undiagnosed chronic condition, Julia is passionate about bringing compassionate care to those preventing or managing chronic disease. Hu was named to Business Insider’s 30 Under 40 Changing Healthcare list and was awarded as a member of the UCSF Health…

Learn more about Julia Hu

Kevin Riley

General Manager and Senior Vice President of Health and Life Sciences


At Salesforce, Mr. Kevin Riley leads the business in its effort to help healthcare companies modernize their customer-facing and operating capabilities on the comprehensive Salesforce platform. With more than two decades of healthcare technology experience, he created the methodology for designing healthcare business decisions into software (decision-driven CRM). He has designed and delivered…

Learn more about Kevin Riley

Fatima Paruk

Chief Health Officer


Dr. Paruk has recently joined Salesforce as Chief Health Officer & SVP Industry Advisory for HLS. She brings her experience as a practicing physician, chief medical officer, and clinical technology strategy consultant to Salesforce’s HLS. Prior to joining Salesforce, Fatima led McKinsey Company's Clinical Center of Excellence. She has also served as Chief Medical Information Officer for…

Learn more about Fatima Paruk