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The Future of Utilization Management: From Status Quo to 2.0

Oct 13, 2022
12:00 pm EDT
Presented by Olive
Register Now Registration takes place at a third-party website.

About This Webinar

Utilization management plays an important role in reviewing and approving prior authorization requests, but it can also be a major source of friction among network providers and members seeking timely care. It is an outdated and still largely manual process that leaves payers with high operating costs, provider abrasion, and limited insight into their data that makes it difficult to provide outstanding service to their members.

The transformation of utilization management is a buzzing topic within the industry, but with a multitude of solutions and approaches under consideration, health insurance executives are struggling to find a clear path that leads to true transformation.

Join us for a discussion with two industry experts on the past, present, and future of utilization management and how AI and automation can help take your UM programs from the status quo to a new level of transformation called precision UM. The discussion will address the evolving UM industry trends, what solutions and approaches can lead to transformation, and how to measure success once you get there – with the ultimate goal of truly impacting the provider and member experiences.

Attendees Will Learn About

  • Key levers necessary to move from just managing operational efficiency to transforming the full spectrum of managed care
  • How market trends and the regulatory landscape are affecting the way insurance providers look at using AI and automation
  • Leveraging data to more precisely manage operating and medical costs and how that data can be leveraged across the health care continuum to change the way payers engage members and partner with providers
  • What it means to be truly transformational with your UM processes and why some solutions are not hitting the mark


Matt Cunningham

Senior Operating Advisor


Matt is a Health Plan Consultant, former executive at EviCore, and industry expert in utilization management.

Learn more about Matt Cunningham