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Transparency: Redefining the Member Experience

Oct 18, 2022
12:00 pm EDT
Presented by Cognizant Webinar 2022
Register Now Registration takes place at a third-party website.

About This Webinar

The January 1st, 2023 date is quickly approaching for health insurance providers to meet the first milestone for self-service cost estimation in the Transparency in Coverage rule. Members will now be empowered to shop for care by accessing straightforward cost and quality comparison information before receiving care. Payers are on the path to publishing in-network provider negotiated rates, allowed amounts for out-of-network services, and prescription drug prices to the public – a game changer for the member experience. However, getting to compliance has its challenges and having the right strategy is essential.

During this webinar, we’ll explore three areas of the journey to transparency and discuss how your organization can go beyond the minimum and improve the member experience in the process.

Attendees Will Learn About

  • The current state of the Transparency in Coverage and No Surprises Act rules
  • Challenges payers are facing to meet ongoing regulatory timelines and where they should focus their efforts
  • Opportunities to go beyond the minimum and transform the member experience for the long-term


Norah Brennan

Director, TriZetto Connected Health Solutions


Norah Brennan is a forward-thinking product management leader with more than 17 years of experience at Cognizant defining solutions for health plans through innovative software and consulting services. She currently leads the TriZetto Connected Health Solutions Product Management and Customer Success teams, driving solution strategy for SaaS products and capabilities.

Learn more about Norah Brennan