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Employees Give High Marks to Employer Provided Coverage on Affordability, Choice


There are more than 180 million Americans who take advantage of affordable options that EPC provides to employees and their families.

Published May 2, 2024 • by AHIP

Read time: 1 min, 60 seconds

There are more than 180 million Americans who take advantage of affordable options that employer-provided coverage (EPC) provides to employees and their families.

EPC Delivers for Consumers & Families:

  • There’s good news – the stats show that EPC is working.
  • New research out this month tallies across-the-board satisfaction when people rated their plans’ ability to bring them affordable options, quality providers, and other options for getting the care they need.

The background: AHIP, through its Coverage@Work campaign, commissioned NORC at the University of Chicago to ask nearly 4,000 people with workplace health coverage and diverse backgrounds about their experiences.  

Here’s what we found:


  • 89% of survey respondents said their EPC has a provider network that includes options that are convenient for them.


  • 82% said they had access to high-quality providers through their EPC.
  • 88% of respondents agreed their plan offered tools that helped them find in-network providers.
  • 71% agreed or strongly agreed that they are better able to manage their chronic conditions because of their EPC.       


  • One in five respondents reported using a cost comparison tool. Among those who did, almost 60% say it changed their behavior, and some chose less expensive treatment options.

A standout stat: Most rural Americans surveyed (78%) said they feel their employer-provided health insurance gives them access to high-quality providers. It’s promising news, especially as access to nearby health care is a serious challenge for the 20% of Americans who live in rural communities.  

Why this data matters: High satisfaction rates across the board are good news when you consider the sheer number of people who rely on this system of care. According to Coverage@Work studies:

  • Nearly half of all children in the United States get access to health care coverage through their parent or guardian’s employer plan.
  • Nearly half (47%) of all Black Americans rely on EPC for their health care, as well as 40% of Hispanic Americans.

Want more facts about employer-provided coverage? Check out AHIP’s Coverage@Work initiative for the stats you need to know.

Read more about the NORC study here.