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Ariele Faber

Chief Experience Officer, Centers for Medicare & Medicaid Services (CMS)

Ariele Faber currently serves as the first Chief Experience Officer for the Centers for Medicare and Medicaid Services (CMS). She leads the design of consistent, connected, and sustainable care experiences delivered across the country with dignity. Ariele oversees the full scope of the CMS Experience portfolio, translating what the public and the agency’s workforce need, feel, and value into opportunities to co-create best-in-class products, services, programs, and policies.

Prior to this role, Ariele was a Presidential Innovation Fellow at the General Services Administration (GSA) across two Administrations where she led federal-wide initiatives focused on Human-Centered IT Modernization, Digital Health, and Building a Future of Work through a Culture of Care. Earlier on, Ariele worked across startups, small businesses, non-profits, and corporations specializing in experience design for healthcare and life sciences.

Ariele holds a Bachelor’s degree from Middlebury College, where she studied Neuroscience and Architecture; a Master of Science in Healthcare & Design from Imperial College London; and a certificate in Climate Change and Health from Yale School of Public Health.