Jatin Chugh

Jatin Chugh is a healthcare operations leader at Sutherland Global Services, with over 20 years of experience in the payer services space. He oversees multiple payer accounts, leading shared services strategy across provider data management, contract lifecycle management, directory updates, and audit support. Jatin has driven transformation initiatives that enhance provider verification, regulatory compliance, and operational efficiency. He also leads Sutherland’s shared services for the Provider Appointment Availability Survey (PAAS), supporting clients to meet regulatory requirements such as DMHC, CMS-aligned outreach through scalable omni channel delivery models.