Sebastian Reeve
Director Product Marketing, BAP Contact Center AI, Nuance, a Microsoft company
Having spent more than 20 years obsessing about how customer experience transects the world of technology, Seb has finally decided to admit that this is not just a phase. In his current role at Microsoft, Seb is responsible for the strategy and evangelism of the Contact Center AI solutions portfolio – helping brands to use AI and machine learning tech to create extraordinary experiences which consumers actively choose to use and drive measurable results.
