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Measuring the Sentiments of Individuals with Employer Provided Coverage


AHIP commissioned NORC to conduct a survey of individuals with employer-provided coverage (EPC) to understand its impact on access and utilization.

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Published on May 2, 2024

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About the survey

AHIP’s Coverage@Work campaign is intended to educate policymakers and the public about the value of EPC. The goal of this survey was to study and illustrate how people access and value the care they receive through their employer-provided health plans now that the public health emergency has ended. AHIP was particularly interested in understanding the impact of EPC on the experiences of those living in rural areas.

The survey focused on three key areas:

  • Satisfaction with coverage and supports provided by health plans
  • Utilization and value of mental health and substance use services (with a particular focus on children who access these services)
  • Utilization and value of access to telehealth services