About This Webinar
HealthEdge recently conducted a national survey of nearly 3,500 health care consumers to better understand challenges to receiving care. From navigating a complex health care system, to evolving consumer expectations, now is a critical time for health insurance plans to outline a path to meeting consumers where they are. Join HealthEdge as we reveal consumer survey research findings related to emerging trends in satisfaction, engagement, and more.
As health care complexity continues to grow and consumer needs evolve, health insurance plans must stay vigilant in meeting consumers where they are. This session will describe the trends around consumer barriers to care and describe stated consumer health care needs and preferences. By using a member-centric approach, health care providers can help to empower consumers to take an active role in managing their care.
Attendees Will Learn About
- Health care consumers’ barriers to care
- Health care consumer needs and preferences
- How to meet consumers where they are on their health care journey
