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How to Streamline Enrollment & Billing for Better Member Experiences

May 25, 2023
2:00 pm EDT
Presented by Oracle
Register Now Registration takes place at a third-party website.

About This Webinar

Join us for an exciting webinar exploring the key strategies for improving member satisfaction through personalized and simplified experiences. In today's dynamic health care landscape, the challenges of enrollment and billing can be overwhelming, impacting member satisfaction and retention. However, by streamlining policy administration and implementing accurate pricing and billing, you can create a seamless and enjoyable member experience.

Our expert speakers will share innovative approaches to simplify enrollment and billing for your members, leaving you with actionable insights to take your member satisfaction to the next level.

Attendees Will Learn About

  • The current landscape of health care spending and waste
  • Critical considerations in application development for health care payers and providers
  • Streamlining operations and identifying opportunities for transformation in healthcare payer solutions
  • Best practices for member enrollment, revenue management, and billing strategies in health care


Dennis Zuzek

Senior Vice President and Chief Technology Officer


Dennis Zuzek is an experienced software engineer and current Senior Vice President and Chief Technology Officer at HealthPartners, a healthcare organization based in Minnesota. He has over 30 years of experience in the industry, having held leadership roles at UnitedHealth Group, Ingenix, and Allina Health Systems, among others. Dennis is dedicated to using technology to improve healthcare…

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Ajay Ramchandran

Product Management Leader – ORMB


Ajay Ramchandran is responsible for leading a cross-functional team to achieve the product vision across multiple product lines, including banking and healthcare. Prior to his role at Oracle, Ramchandran was the Sr. Manager of Revenue Applications and BI at TripAdvisor, where he managed the Order-to-Cash solution for the world's largest travel guidance platform.

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Ramesh Nadimpalli

Senior Director, Software Engineering


Ramesh currently works as Senior Director Software Engineering at Optum, a leading healthcare organization in Hartford, headquarters in Minnetonka, MN. Prior to Optum, he worked in Cyber Inc, Xerox and Accenture as Software Engineer and System Architect. Ramesh has more than 20 years of experience in the health care and finance industries as Software Engineer and Delivery leader, successfully…

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Jason Iacobellis

Strategy & Consulting Practitioner

Accenture Health Administration Practice

Jason Iacobellis is a Strategy and Consulting practitioner in Accenture’s Health Administration practice with a specialization in enrollment and billing operations. Jason brings 14 years of experience across a broad range of leadership roles in the payer, TPA, and ancillary benefits space. He has been recognized for his ability to drive large scale transformations leveraging data driven…

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Mark Bonham

Consulting Senior Director


Mark Bonham is known for his expertise in healthcare payors. With a successful background in technology leadership at Health Care Service Corporation, he has led transformative initiatives and leveraged technology for efficiency, revenue growth, and innovation. Mark's strategic planning and execution capacity have established him as a transformative figure in the healthcare and insurance…

Learn more about Mark Bonham