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Provider Directory Legislative Briefing: Regulatory Efforts to End Ghost Networks

May 29, 2024
12:00 pm EDT
Presented by Veda Data
Register Now Registration takes place at a third-party website.

About This Webinar

A ghost network is a provider network that appears robust and full of available providers, but actually contains bad data and thus, much more limited availability and unreachable providers. These “ghosts” are no longer practicing, not accepting new patients, are not in-network, or have errors in their contact information.

A Yale Law & Policy Review completed in 2021 titled, “Laying Ghost Networks to Rest: Combatting Deceptive Health Plan Provider Directories” declared “…these directories are deeply flawed.”

Lawmakers are starting to take note. Regulatory tailwinds have amplified directory accuracy attention over the past year, with significant efforts—across both state and federal branches—to eradicate ghost networks and require accurate provider directories.

Join us as we walk through the current health care provider directory regulatory climate and proposed federal and state legislation focused on eradicating ghost networks. Veda will lead a discussion on policy topics such as the bipartisan REAL Health Providers Act, House bill H.R. 7708, and proposed legislation from individual states.

With a front-row seat to legislative happenings, Veda is uniquely positioned to share insights and perspectives on these timely topics.

Attendees Will Learn About

  • New policies for combating ghost networks at both the national and statewide levels, and what key aspects you need to consider
  • The legislative changes opening the door for technology-based solutions, and where that intersects changing AI policies and safeguards
  • Short-term and long-term changes to position your plan to stay compliant and improve directory accuracy
  • How public accuracy scores, accuracy disclaimers, in-network rates, and increased turnaround times can impact your business


Meghan Gaffney

CEO & Co-Founder

Veda Data

As the CEO and co-founder of Veda, Meghan Gaffney is responsible for making the Veda experience exceptional for our team members, customers, and partners. She provides resources and strategic leadership to our employees and serves as a liaison to customers and partners. With more than 15 years of experience working with federal and state elected officials and consulting on technology…

Learn more about Meghan Gaffney

Megan Troy

General Counsel

Veda Data

Megan has been Veda’s primary legal counsel since its founding, having filed the company’s original business license. Before joining Veda, she was a partner at major international law firms, including K&L Gates, and the founder of her own law firm focusing on the intersection of technology and public policy. She has more than two decades of experience advising everything from Fortune 25…

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Mike Evans

Partner, K&L Gates and former Chief Counsel and Deputy Staff Director for the U.S. Senate Finance Committee

Michael Evans is a partner in the firm's Washington, D.C. office. He is a member of the Public Policy and Law practice group, and focuses his practice on federal tax, health care, trade, and environmental policy. Mike is a former Democratic chief counsel and deputy staff director for the U.S. Senate Finance Committee, which has jurisdiction over federal tax, trade, and health care matters. He…

Learn more about Mike Evans