About This Webinar
The health care AI hype has shifted to agentic AI. But will agentic AI solutions truly empower health plan clinicians to shed mundane tasks, and operate at the top of their license, while saving costs? Will it actually drive better member outcomes? While AI can help streamline steps like prior authorization and disease management, its role is to handle routine, non-clinical work and deliver the right insights to clinicians to support faster, more consistent decisions. Real transformation comes when those capabilities are orchestrated across UM, CM, PHM, risk adjustment, claims processing, and other functions.
Most AI agents stay stuck in single platforms, unable to coordinate logic, decisions, or actions for whole person care. Automating these isolated parts, rather than enabling whole member management, leaves member outcomes unchanged and cost savings unrealized.
Join recognized health care industry experts for a short presentation, plus panel discussion, on how AI orchestration puts clinicians and member outcomes at the center, while enabling cost savings and freeing care teams from routine work. We’ll share case examples showing how plans achieve ROI by shifting from fragmented AI automation to end-to-end process transformation that empowers clinicians and places member outcomes first.
Attendees Will Learn
- What senior health plan executives are saying about AI, and why transaction-focused approaches will not fix broken processes or improve member outcomes
- The difference between agentic AI and orchestrated AI, and how orchestrated AI with omnichannel communication drives stronger member results and ratings while lowering costs
- How orchestrated AI, combined with process redesign, automates non-clinical tasks, surfaces the right insights to clinicians, and coordinates workflows across prior authorization, population health, claims, and more
