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New AHIP Resource: The Role of Telehealth in Expanding Mental Health Support

Press Release

Published Oct 20, 2022 • by AHIP

Washington, D.C. – October 20, 2022 – Mental health is an important part of a person’s overall health and well-being. Every day, health insurance providers are addressing the mental health needs of Americans with a range of innovative and collaborative approaches, including an increase in telehealth services.

A new AHIP infographic highlights how health insurance providers are breaking down the barriers to telehealth, leading to lower patient costs, improved convenience and access to care, more choices of doctors and clinicians, and improved quality of care.

Takeaways from the infographic include:

  • Almost 40% of mental health visits were conducted through telehealth in 2020, for example, compared to less than 1% in 2019, a 100-fold increase.
  • Telehealth accounted for 66% of all mental health visits for kids during the COVID-19 pandemic.
  • 57% of patients preferred telehealth for their mental health visits.

Americans are embracing telehealth for both physical and mental health care, and health insurance providers are delivering for them.

Click here for more on telehealth coverage during the COVID-19 pandemic.

About AHIP

AHIP is the national association whose members provide health care coverage, services, and solutions to hundreds of millions of Americans every day. We are committed to market-based solutions and public-private partnerships that make health care better and coverage more affordable and accessible for everyone. Visit to learn how working together, we are Guiding Greater Health.