9 out of 10 of those who accessed mental health care were satisfied with the services they received
Washington, D.C. – May 10, 2022 – Every American deserves access to both the physical and mental health support they need, and employer-provided coverage (EPC) is providing them with essential access to mental health care. A new poll conducted by Morning Consult on behalf of AHIP’s Coverage@Work campaign demonstrates how voters perceive their access to mental health care through their employer-provided coverage. The vast majority who received mental health care - 88% - have been satisfied with the care they received – and more than three-quarters of those voters (77%) said it was easy to find a mental health professional that was covered.
“Health insurance providers are working every day to support Americans by helping them find the mental health support and counseling they need at a price they can afford. We are committed to working together to improve access to mental health support for every covered patient who needs it,” said Matt Eyles, AHIP President and CEO.
The poll was conducted by Morning Consult from April 20-23, 2022, asking voters about their experiences with mental health support during the COVID-19 pandemic. Other findings include:
- 29% of voters with employer-provided coverage have accessed and received mental/behavioral health services since the start of the pandemic.
- The vast majority who received care – 88% - were satisfied with the care they received, while 77% said it was easy to find a mental health professional that was covered by their health plan.
- Among parents with employer-provided coverage, 36% say their child has received mental/behavioral health services since the start of the COVID-19 pandemic.
- 88% said it was important for the federal government to maintain the new flexibilities that individuals received during the COVID-19 pandemic, such as telehealth coverage, including a majority of Democratic (97%), independent (86%), and Republican (81%) voters.
- 59% said they would be less likely to support their member of Congress if they backed legislation to weaken employer-provided coverage, including a bipartisan majority (62% Democratic voters, 60% independent voters, 56% Republican voters).
Click here to visit AHIP’s mental health resource page.
AHIP is the national association whose members provide health care coverage, services, and solutions to hundreds of millions of Americans every day. We are committed to market-based solutions and public-private partnerships that make health care better and coverage more affordable and accessible for everyone. Visit www.ahip.org to learn how working together, we are Guiding Greater Health.
Coverage@Work (C@W) is a campaign to educate policymakers and the public about the value of employer-provided coverage for nearly 180 million Americans. C@W supports and advocates for market-based solutions that advance health, choice, affordability, and value for every American. Learn more at AHIP.org/CoverageAtWork.