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New Survey Shows Satisfaction Among People with Disability Insurance Remains High

Press Release

Published May 25, 2023 • by AHIP

WASHINGTON, D.C. – (May 25, 2023) – Every American deserves affordable coverage and high-quality care. For millions of working Americans, disability income (DI) insurance protects them against the risk that a disabling illness or injury will prevent them from earning a paycheck for an extended period of time. Today, AHIP released the results of a survey showing that people with DI insurance are highly satisfied and overwhelmingly indicated that their coverage provides them financial peace of mind when they need it most.

“Disability income insurance helps disabled working Americans and their families keep a roof over their head and food on the table,” said Jeanette Thornton, AHIP Executive Vice President of Policy and Strategy. “It protects long-term financial stability by ensuring people don’t have to make damaging financial decisions.”

Conducted on behalf of AHIP by Global Strategy Group, the survey found that:

  • Over 90% of respondents were satisfied with their DI plan
  • 86% of respondents indicated that DI was a valuable investment that provided financial protection
  • 84% of respondents indicated that their DI payments gave them peace of mind while they were disabled
  • 69% of respondents were likely to have experienced financial hardships without their DI payments
  • 51% of respondents would have been unable to afford basic living expenses without their DI payments
  • Over 90% of respondents support the establishment of paid leave programs and over 80% want to see private DI insurers play an active role in providing and managing such programs

“In addition to financial protection, disability income insurance providers are uniquely positioned to help ill or injured employees regain their ability to go back to work,” Thornton continued. “That’s why disability income insurance is the right choice for millions of Americans.”

Survey Methodology:

GSG fielded the online survey from April 5 – April 12, 2023. GSG took care to ensure that the geographic and demographic divisions of this population were properly represented by the survey’s respondents. The survey margin of error is +/- 4.4%.

Click here to view the survey results

Click here for more AHIP Disability Income Insurance resources

About AHIP

AHIP is the national association whose members provide health care coverage, services, and solutions to hundreds of millions of Americans every day. We are committed to market-based solutions and public-private partnerships that make health care better and coverage more affordable and accessible for everyone. Visit to learn how working together, we are Guiding Greater Health.