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webinars

Driving Efficiency, Quality, and Cost Improvements via Collaborative Provider Programs

Dates:
Jun 30, 2025
Time:
2:00 pm EDT
Presented by Sutherland Global
Register Now Registration takes place at a third-party website.

About This Webinar

A quiet but impactful shift is underway in health care—one that is redefining how health plans manage network administration. In response to rising regulatory demands and increasing pressure to maintain accurate, accessible provider networks, health plans are confronting a growing administrative burden. The costs and complexity associated with provider outreach, credentialing, and directory accuracy are accelerating. Amid these challenges, multi-payer collaboration for shared services models are emerging as a compelling strategy—offering health plans the ability to align on common administrative functions while maintaining full compliance, data security, and network autonomy.

This webinar will introduce a variety of service models gaining traction in the market and provide an in-depth look at two real-world implementations led by Sutherland:

  1. California Provider Appointment Availability Survey (PAAS): A coordinated, 17-plan initiative delivering compliance with California access mandates through shared execution models and centralized infrastructure.
  2. National Multi-Payer Credentialing Solution: A scalable credentialing framework that enables shared cycle recredentialing across participating health plans, while preserving the integrity, privacy, and independence of each organization’s provider network.

Attendees Will Learn About

  • The strategic drivers behind the emergence of shared administrative models in health care
  • Key design principles that ensure scalability, compliance, and client-specific data controls
  • Operational and compliance benefits realized through multi-client implementations
  • Considerations for adopting shared services in your organization’s network strategy

Presenters

Kymberly Eide

Vice President, Healthcare Payer Solutions

Sutherland Global

Kymberly brings an extensive background in advancing health care network administration and provider network management technologies to the healthcare market over the last 17 years. At Sutherland, Kymberly brings innovative solutions to the payer market through technology platforms enabled with automation and evolving with new AI and machine learning capabilities.

Learn more about Kymberly Eide

Jatin Chugh

Senior Director, Healthcare

Sutherland Healthcare Solutions

Jatin Chugh is a healthcare operations leader at Sutherland Global Services, with over 20 years of experience in the payer services space. He oversees multiple payer accounts, leading shared services strategy across provider data management, contract lifecycle management, directory updates, and audit support. Jatin has driven transformation initiatives that enhance provider verification,…

Learn more about Jatin Chugh

Mohammed Aman

Senior Account Manager

Sutherland Healthcare Solutions

Aman currently serves as a Senior Account Manager at Sutherland, having joined the organization in 2010. He is responsible for overseeing service delivery and client engagement within payer operations. With a strong blend of executive acumen and strategic insight, Aman plays a key role in driving organizational growth and success. His efforts are focused on identifying and implementing process…

Learn more about Mohammed Aman