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How Do We Make Health Care More Consumer Friendly?

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Published Sep 6, 2022 • by AHIP

Health insurance professionals go to work every day with one goal in mind: making life better, healthier, and easier for the millions of Americans who rely on them. That’s why insurers are embracing innovation, building teams of visionaries, and adopting the latest that the tech universe has to offer – such as push notifications to manage diabetes, dating-app-style matching services for doctors, and even ways to book appointments from a smart home device.

But consumer technology and health care move fast. Join top leaders who are convening this month to have deep discussions on where the future of health care technology is moving next.

For the upcoming Consumer Experience and Digital Health Forum in Nashville, September 12-14, AHIP has lined up a top-notch group of speakers, sessions, and exhibitors so attendees can explore consumer-friendly technology topics and the new solutions and actions that address them.

A powerful lineup of keynote speakers will explore the necessary alignment between digital solutions and the consumer experience:

  • Paul Markovich, president and CEO, Blue Shield of California, will share how he sees health care becomes more simplified, digital and automated, and how the industry’s vast stores of data can form a foundation for artificial intelligence.
  • Dr. David Rhew, global chief medical officer and vice president at Microsoft, will explore how data-driven technology can improve connections and services for consumers.
  • Micky Tripathi, national coordinator for health information technology at HHS, will offer the administration’s view on the adoption of health IT and the promotion of the national, standards-based health information exchange to improve health care while protecting patient privacy.

Check out the full speaker lineup here.

Top Topics

The forum promises to be a dynamic, results-focused conference where attendees will explore the latest ideas, advances, and digital tools to guide greater health. Join us to explore:

  • Applying science and tech for a seamless experience, using omni-channel approaches to manage chronic care, acute care, and behavioral health and well-being.
  • Consumer-first thinking, like transforming consumer interactions to create a frictionless experience and improve health.
  • Solving equity and access issues, covering best practices in artificial intelligence, the internet of things and digital health strategies that can build equitable access.
  • Protecting patient privacy, with discussions on next-generation cybersecurity.

People and Products to See

From sleep to motivation, fertility, meal delivery, pain control, heart health, metabolic disease, mental health, and more, the exhibitors at this event are people and products worth getting to know. Check out our full list of the nearly 50 exhibitors looking forward to talking with attendees.

Join us in Nashville and explore how your organization can build on this momentum and deliver modern, digital experiences that simplify and improve the patient experience. Register now to attend this conference and engage in these compelling and motivating conversations.