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AHIP
Conferences

AHIP 2024

Dates:
Jun 11 - 13, 2024
Location:
Las Vegas, NV

Experience what’s next in health care at AHIP 2024 (Formerly Institute & Expo). We’re building on AHIP’s decades-long heritage of bringing together the people, ideas, and solutions guiding greater health for years to come.

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Sessions

9:00 am - 7:15 pm Jun 11 • 2024

8:30 am – 6:30 pm
, Registration and Information Desk Open

Convention Lounge
Registration Desk will also be open 4pm – 6pm PT on Monday, June 10

8:30 am – 12:00 pm
, Welcome Refreshments

Convention Lounge

11:30 am – 12:45 pm
, Lunch & Learns

  • 12:00 pm – 12:45 pm

    Lunch will begin at 11:30 am. Speaking Sessions will begin promptly at 12:00 pm.

    • Leveraging Omnichannel Strategies & Next-Gen Technology to Advance Health Equity

      Presented by Sagility – An AHIP Select Member
      Speakers
      Details

      Artificial intelligence and next gen technology can create opportunities to identify, engage, and support members through a lifecycle of interactions with health insurance providers. Join this session to learn about omni-channel strategies and technology-led approaches to increase early identification, mitigate barriers to care, and improve health equity initiatives.

    • Unlocking the Next Era of Value-Based Specialty Care

      Presented by Carelon
      Speakers
      Details

      Many health insurance providers are faced with current limitations of traditional value-based specialty-care models. Join this session to learn how innovative health insurance providers are scaling the next era of value-based specialty care models, especially within oncology, that integrate whole-person member engagement, clinical pathways, advanced analytics, and arm-in-arm provider partnerships. Uncover new strategies for value-based specialty care that can impact better outcomes.

    • Insights into CMS’ Prior Auth Rule: How to Leverage AI and Automation

      Presented by MCG
      Speakers
      Details

      The recent CMS Interoperability and Prior Authorization Final Rule creates unique challenges for health insurance providers given requirements to build, implement, and maintain HL7 FHIR-enabled APIs. Join this session to learn how to integrate AI and interoperability to manage data more effectively. Gain insights into actionable strategies to reduce administrative burden, accelerate processing times, and promote a more patient-centric health care model.

    • Leveraging Lab Data to Ensure Access for Underserved Populations

      Presented by Labcorp
      Speakers
      Details

      Lab data can help cultivate healthier, thriving communities by identifying at-risk and underserved populations. Join this session to learn about collaborations with health insurance providers, health systems and community partners to reach patients, advance patient-centric measures and target gaps in care. Learn how internal policies, care protocols and clinical decision mapping with data from individual, community and population health levels can improve outcomes for at-risk individuals.

    • Rethinking Digital Health Partnerships to Support Health Equity Efforts

      Presented by Omada
      Speaker
      Details

      The Pew Research Center reports that 76% of seniors and 79% of low-income individuals now own smartphones. Given the new normal of more plugged-in populations, digital health providers have the opportunity to partner with health insurance providers to more effectively drive health equity efforts. Join this session to learn how collaborations between personalized virtual interventions and health insurance providers can enhance outcomes for underserved communities.

    • Enabling Growth through Digital Transformation and Modernization

      Presented by Optum – An AHIP Select Member
      Speakers
      Details

      Health insurance providers require infrastructure and strategies to support the unique and evolving needs of their members and providers. Join this discussion to better understand which platforms and tools can be most effective to accelerate digital transformation, and gain insights into scalable strategies that enable growth in a competitive and regulatory environment.

    • Technology, Trends and Business Insights

      Driving Health Forward: Research Insights from Consumers, Employers and Industry

      Presented by Evernorth Health Services
      Speaker
      Details

      Join this session to glean research insights from an in-depth survey of consumers, employers, and health insurance leaders on their attitudes, priorities, and challenges, across a wide range of pertinent issues. Dig deep into key parallels and differences of health insurance providers’ benefit strategies and prioritization of member needs, and opportunities to close gaps to improve health and align needs and expectations.

1:00 pm – 3:45 pm
, Keynote Sessions

3:45 pm – 7:15 pm
, Exhibit Hall Open

Cristal Ballroom

3:45 pm – 4:30 pm
, Coffee Break with Solutions Providers

Cristal Ballroom

4:30 pm – 6:15 pm
, Concurrent Sessions

  • 4:30 pm – 5:15 pm

    Series 1

    • Addressing Equity, Prevention, and Community Health Improvement

      Assessing the Measurable Impact of Equity on Outcomes

      Speakers
    • Care Management and Delivery System Transformation

      Using Precision Medicine to Transform Oncology Treatment and Patient Experience

      Presented by CVS Health
      Speakers
      Details

      Improving oncology treatment hinges on improving the delivery of evidence-based, patient-centric care. Explore how to enable physicians with tech-powered, evidence-based oncology treatment pathways by integrating advanced utilization management tools with patient care. Gain valuable insights into how one health insurance provider improved precision dosing and preferred drug list strategies to optimize pharmacy spending and oncology treatment pathways.

    • AI, Data Analytics, and Actionable Intelligence

      Leveraging AI to Deliver Personalized Whole Health

      Speakers
    • Improving Accessibility, Affordability, and Transparency of Health Care

      Genetic Test Management: Paving the Way for Innovation

      Presented by Optum – An AHIP Select Member
      Speaker
      Details

      Genetic testing is projected to grow nearly 10% annually through 2032. However, lab-developed tests lack regulatory oversight and a standardized coding set, with many falling into non-specific CPT codes. Join this session to learn how discrete test identification can drive transparency in the claims process, improving patient outcomes and efficiencies for health insurance providers.

    • Next-Generation Consumer Experience and Engagement

      Investing in CX to Improve Overall Member Experience and Outcomes

      Speaker
    • Technology, Trends and Business Insights

      Realizing Synergies to Integrate Quality and Risk Interventions

      Presented by Inovalon lateral 2020
      Speakers
      Details

      In today’s landscape, uncoordinated outreach programs could result in unnecessary administrative burdens, suboptimal targeting, member and provider abrasion, poorer outcomes, and lower financial realization. Join this session to learn how to apply analytics to ensure that outreach programs positively impact quality and close gaps in care. Gain insights into achieving better health outcomes for members while improving sustainability.

    • Market Strategy & Operational Innovation

      Regulatory Upheaval – Managing the Pace of Change

      Speakers
  • 5:30 pm – 6:15 pm

    Series 2

    • Addressing Equity, Prevention, and Community Health Improvement

      Advancing Health Equity Using Data, Analytics & Personalized Communication

      Presented by Personify Health
      Speakers
      Details

      Due to a variety of complex factors such as SDOHs, advancing health equity presents a significant challenge for health care professionals. This session will explore the use of data, analytics, and personalized communication to help close the health equity gap by focusing on data-driven methods to enhance health outcomes. Learn how to apply these strategies effectively and gain insights on how to cultivate healthier communities through personalized member engagement.

    • Advancing Alternative Payment Models and Value-Based Care Strategies

      Accelerating the Transition to Value: Aligning Payment for Improved Outcomes

      Speakers
    • Care Management and Delivery System Transformation

      Payer-Provider Collaboration to Address Chronic Condition Management

      Speakers
    • AI, Data Analytics, and Actionable Intelligence

      Demystifying Artificial Intelligence – Use Cases and Key Considerations

      Presented by Availity
      Speaker
      Details

      Join this session to demystify AI and understand the differences between analytical AI and generative AI. Gain insights into the types of health care use cases that are best for AI deployment, and key considerations before investing in an AI solution.

    • Next-Generation Consumer Experience and Engagement

      Meeting Next-Gen Workforce Needs: Packaging Health Benefits Around Life Events

      Presented by Fidelity
      Speakers
      Details

      In a competitive labor market, employers and in turn, health insurance providers, strive to meet members’ needs across a broad spectrum of life stages. In a recent survey, forty-seven percent of employees anticipate at least one major life event that will influence how they use health benefits (e.g. caring for a loved one or navigating parenthood). Join this session to discuss strategies to package health benefits around life events to improve end-to-end navigation and member engagement.

    • Technology, Trends and Business Insights

      End Siloed Health Care: Embracing Digital Solutions for Whole-Person Health

      Presented by Calm
      Speaker
      Details

      When a mental health condition is co-morbid with a chronic condition, the total cost of care can be 2-8X more than a chronic condition alone. Yet mental and physical health are often siloed by the health care system. Explore how evidence-based digital technologies can help create a holistic health experience. Learn how the health care ecosystem can unify care for mental and physical health to improve quality and affordability through accessible, preventive, and engaging solutions.

    • Market Strategy & Operational Innovation

      ACA Market Trends and the Shift to Individual Coverage

      Speaker
    • Improving Accessibility, Affordability, and Transparency of Health Care

      Gene and Cell Therapies – New Care and Financing Models

      Speakers

6:15 pm – 7:15 pm
, Reception with Solutions Providers

Cristal Ballroom
Opening Night Reception

8:00 am - 7:00 pm Jun 12 • 2024

8:00 am – 5:30 pm
, Registration and Information Desk Open

Convention Lounge

8:45 am – 10:35 am
, Keynote Sessions

10:35 am – 6:45 pm
, Exhibit Hall Open

Cristal Ballroom

10:35 am – 11:15 am
, Coffee Break with Solutions Providers

Cristal Ballroom

11:15 am – 12:00 pm
, Concurrent Sessions

  • Series 3

    • Addressing Equity, Prevention, and Community Health Improvement

      Deploying Digital Health to Improve Health Equity and Access

      Presented by Ovia Health – An AHIP Select Member
      Speaker
      Details

      Join a discussion exploring how digital health solutions can promote health equity, improve access and reduce outcomes disparities. Gain insights on how to deploy digital health solutions to identify risk factors, improve patient engagement, and provide access to quality care for everyone.

    • Care Management and Delivery System Transformation

      Advancing Excellence: Transforming the Integrated Care Experience

      Presented by Teladoc Health
      Speakers
      Details

      Today's discourse on whole person care often overlooks the pitfalls of relying on disjointed solutions, leading to inefficiencies, inequities, and frustrations in the member care experience. Join this candid conversation about next-generation integrated care and what this means for a whole-person consumer experience, health outcomes, member engagement, and measurable results.

    • AI, Data Analytics, and Actionable Intelligence

      Improved Demographic Data Standards to Advance Health Equity

      Speaker
    • Improving Accessibility, Affordability, and Transparency of Health Care

      What Does True Clinical Interoperability Look Like?

      Presented by Surescripts 2022
      Speakers
      Details

      With TEFCA underway and many QHINs beginning to go live, interoperability is certainly top of mind. Health insurance providers and PBMs are striving to achieve efficiencies and remain compliant, yet often lack high value data that is clinically relevant, curated, and timely to effectively enable their interoperability programs. Join this discussion to explore what true interoperability looks like and what your organization needs to stay ahead in this new era.

    • Next-Generation Consumer Experience and Engagement

      Tailored Wellness: Crafting Segment-Specific Products for Enhanced Engagement

      Speakers
    • Market Strategy & Operational Innovation

      Closing Time-Sensitive Care Gaps: The Next Level of Aggregating and Sharing Data

      Presented by PointClickCare
      Speakers
      Details

      HEDIS performance data highlights opportunities to increase the success of quality improvement efforts. Join this discussion to explore how to address care gaps by aggregating real-time admission, discharge and transfer data with summaries from continuity of care documents. Learn strategies to use new technologies and interoperability to enable care management and provider networks to collaboratively close time-sensitive gaps in care.

12:00 pm – 1:15 pm
, Lunch & Learns

  • 12:30 pm – 1:15 pm

    Lunch will begin at 12:00 pm. Speaking Sessions will begin promptly at 12:30 pm

    • Food as Medicine: Impacting Outcomes across MCO Populations

      Presented by Mom's Meals - webinar
      Speakers
      Details

      Food as Medicine initiatives, particularly medically tailored meals, can significantly impact key metrics such as readmissions, potentially preventable admissions, EMS utilization and total cost of care. Join this discussion to learn about outcomes and ROI findings from mature managed care programs for pregnant persons, enrollees recently discharged, and enrollees with diabetes and other chronic conditions. Program implementation, including operational and member insights, will also be shared.

    • Solving for Provider Data Quality through National Collective Action

      Presented by CAQH
      Speakers
      Details

      Despite billions of dollars in investment and ongoing attempts to address provider data quality as individual health plans and providers, progress has been elusive, hindering efficiency and experiences. The problem requires a moonshot approach. Join this session to learn about a pioneering effort with leading health insurance providers to leverage collective action to align provider processes and approaches for transformative data improvement.

    • Collaborating on Outcomes: Surfacing Clinical Member Data in the Moment of Care

      Presented by Athenahealth
      Speaker
      Details

      Leveraging EHR cloud-based technology can enable the next phase of clinical data exchange, experiential interoperability, where care and diagnosis data present right in the moment of care and electronic prior authorization (EPA) is executed with ease. Learn how EHR cloud-based technology enabled one national health insurance provider to create standard infrastructure that can improve clinical data exchange availability.

    • Unified Member Experience to Improve Accessibility and Affordability

      Presented by Softheon – An AHIP Select Member
      Speaker
      Details

      Health insurance accessibility and affordability are more than just policy challenges. Building sustainable operations and member experiences can also result in measurable improvements to accessible, affordable care. Explore trends in member acquisition and retention operations and discuss how to use technologies and outsourcing to improve operations and demonstrate how savings and enhancements can improve access and affordability.

    • A Booming Opportunity: Consumer-Centric Experiences for Medicare Advantage

      Presented by League
      Speaker
      Details

      With more than half of the nation’s eligible seniors enrolled in Medicare Advantage plans, competition continues to intensify. A crucial question now arises: how can the power of a digital-first experience be harnessed to unlock value and establish a competitive advantage? In this discussion, hear what it takes to launch a consumer-centric experience and deliver personalized care plans that improve satisfaction, engagement and health outcomes.

    • Breaking Barriers: Making Quality Behavioral Health Affordable and Accessible

      Presented by spring health
      Speakers
      Details

      In a pivotal era for mental health, breaking barriers to enable affordable behavioral health care is crucial. Join this session to explore strategies for smarter spending on behavioral health and synergies created between health insurance providers and behavioral health partners. Gain insights that can improve affordable, accessible, and high-quality care, ultimately reducing total costs and improving clinical outcomes.

    • The Future of Product and Benefit Management: A Defining Strategic Asset

      Presented by PWC
      Speakers
      Details

      Our health care ecosystem is exploding with products, point solutions, and benefit options for members and employers while health insurance providers consider the merits of those products and the wide range of benefits they require. Join us to learn about the market forces that accelerate the complexity and rate of change that health insurance providers face today. Explore practical strategies and actionable solutions to turn a diverse product and benefit catalog into a strategic asset.

1:15 pm – 2:00 pm
, Dessert Break with Solutions Providers

Cristal Ballroom

2:00 pm – 4:45 pm
, Concurrent Sessions

  • 2:00 pm – 2:45 pm

    Series 4

    • Targeting SDOH at Scale to Positively Impact Health Equity

      Presented by Wider Circle
      Speakers
      Details

      Addressing health equity can lead to improved health outcomes and quality, lower costs, and enhanced member satisfaction and retention. Join this session to explore an innovative model that addresses SDOH and health equity for our most vulnerable members in the communities where they live. Understand how community-based groups can improve communication with members to address inequity as well as encourage members to be more proactive about their health.

    • Advancing Alternative Payment Models and Value-Based Care Strategies

      The Future of Sustainable Value-Based Care: Best Practices for Implementation

      Speakers
    • AI, Data Analytics, and Actionable Intelligence

      AI-Enabled Care to Positively Reframe Mental Health and Improve Access

      Presented by CredibleMind
      Speakers
      Details

      The mental health crisis is a driving force for innovative solutions. Join this session to discuss how to integrate evidence-based self-care with clinical services to improve access and outcomes. Explore AI-powered methods for mental health care, aiming to activate members with concepts of flourishing, while enhancing clinical operational efficiency by leveraging an advanced mental health care framework.

    • Improving Accessibility, Affordability, and Transparency of Health Care

      A Prescription for Affordability: Strategies for Managing Drug Spend

      Speakers
    • Next-Generation Consumer Experience and Engagement

      Reimagining Touch Points for Engagement and Retention

      Speakers
    • Technology, Trends and Business Insights

      Market Outlook – Emerging Trends Impacting Payers in 2024 and Beyond

      Speakers
    • Market Strategy & Operational Innovation

      Next-Generation Provider Networks: Identifying Hidden Costs, Maximizing Impact

      Presented by Quest Analytics
      Speakers
  • 3:00 pm – 3:45 pm

    Series 5

    • Addressing Equity, Prevention, and Community Health Improvement

      Advancing Health Equity Through Data

      Speakers
    • Advancing Alternative Payment Models and Value-Based Care Strategies

      Value-Based OB Care: Partnering for Whole Person Health and Improved Outcomes

      Presented by Lucina
      Speakers
      Details

      Value-based care requires health care practitioners to optimize utilization of resources and to ensure that cost of care is aligned with health outcomes. Gain insights into best practices of a value-based care agreement to improve obstetrical care and health outcomes for patients. Learn how to structure a shared savings partnership model that leverages technology to provide best-in-class outcomes for both the patient and baby.

    • Care Management and Delivery System Transformation

      Addressing the Functional Needs of Aging Populations

      Speaker
    • AI, Data Analytics, and Actionable Intelligence

      Effective AI Utilization: Use Cases to Reduce Friction for Consumers & Providers

      Speakers
    • Improving Accessibility, Affordability, and Transparency of Health Care

      From Friction to Flow: High-Value Care with New Provider Engagement Approaches

      Presented by Clarify Health Solutions
      Speakers
      Details

      While known friction points may hamper provider relations, some innovative plans are engaging their provider partners using deep patient and provider insights to build trust and improve outcomes. Join this panel discussion to hear health insurance executives share successful provider engagement strategies and their results to improve member experience and outcomes, address population health, and control costs.

    • Next-Generation Consumer Experience and Engagement

      Empowering Engagement through Community-Centered Care

      Presented by Walgreens webinar 2022
      Speaker
      Details

      Rising medical costs and care navigation challenges lead some patients to delay treatments. Join this discussion to discover innovative approaches for tackling engagement and enriching the patient experience through local connections. Learn how collaborative strategies between health insurance providers and other community health partners can drive positive health outcomes and increase patient access to care.

    • Technology, Trends and Business Insights

      The Future of Pain Management: Digital Therapeutics & Accessible Care Delivery

      Presented by Kaia Health
      Speaker
      Details

      As the health care landscape evolves, pain management remains a critical challenge for patients, health insurance providers, and care providers, particularly in ensuring equitable access to effective care. Join this session to explore the intersection of digital therapeutics and accessible care delivery, exploring how innovative technologies can transcend traditional barriers in pain management.

    • Market Strategy & Operational Innovation

      Industry Trends and Insights: The Employee Health Benefits That Matter Most

      Speakers
  • 4:00 pm – 4:45 pm

    Series 6

    • Addressing Equity, Prevention, and Community Health Improvement

      Building Equity Bridges: Integrating Network and Tech to Drive Improved Outcomes

      Presented by Aeroflow Healthcare
      Speaker
      Details

      Join us for an insightful discussion on identifying and bridging the gap for underserved patients. Learn how to leverage technological advancements with existing networks to effectively address equity challenges. Through a comprehensive analysis, gain valuable insights and actionable strategies to drive equitable outcomes.

    • Care Management and Delivery System Transformation

      Accessing Real-Time Clinical Information to Improve Efficiencies and Satisfaction

      Speakers
    • AI, Data Analytics, and Actionable Intelligence

      Robust Governance to Ensure Responsible Deployment of AI and Generative AI

      Speakers
    • Improving Accessibility, Affordability, and Transparency of Health Care

      Patient Preferences: Culturally-Sensitive Provider Directories and Networks

      Speakers
    • Advancing Alternative Payment Models and Value-Based Care Strategies

      Making Value-Based Care Work for Behavioral Health

      Speaker

5:00 pm – 5:45 pm
, Keynote Session

5:45 pm – 6:45 pm
, Reception with Solutions Providers

Cristal Ballroom

8:00 am - 5:15 pm Jun 13 • 2024

8:00 am – 3:30 pm
, Registration and Information Desk Open

Convention Lounge

8:45 am – 10:15 am
, Keynote Sessions

10:15 am – 1:00 pm
, Exhibit Hall Open

Cristal Ballroom

10:15 am – 11:00 am
, Coffee Break with Solutions Providers

Cristal Ballroom

11:00 am – 12:00 pm
, Influencer Series

12:00 pm – 1:15 pm
, Networking Lunch

Cristal Ballroom
In the Exhibit Hall with Solutions Providers

1:15 pm – 1:15 pm
, Exhibit Hall Closes

The Exhibit Hall is Closed for the rest of the conference.

1:15 pm – 3:00 pm
, Concurrent Sessions

  • 1:15 pm – 2:00 pm

    Series 7

  • 2:15 pm – 3:00 pm

    Series 8

    • Addressing Equity, Prevention, and Community Health Improvement

      Improving Equity and Outcomes: Assessing Quality for Behavioral Health

      Speaker
    • Care Management and Delivery System Transformation

      Leveraging Payer and Provider Collaboration for Better Health Outcome

      Speaker
    • Improving Accessibility, Affordability, and Transparency of Health Care

      Streamlining Prior Authorization: Trends, Challenges, and Opportunities

      Speaker

3:00 pm – 3:30 pm
, Cheers to AHIP 2024

Lafite Ballroom

3:30 pm – 4:30 pm
, Keynote Sessions

4:30 pm – 5:15 pm
, Closing Keynote Session

5:15 pm – 5:15 pm
, Conference Adjourns